1. Distribution from which of the following types of sites enables goods to enter a country, undergo further modification, and then be exported without paying customs duties?

A) Public warehouse
B) Value-added territory
C) Free trade zone
D) Customs clearing house



2. An operations manager wants to measure variability in the delivery time of insurance policies to clients. Which of the following quality tools most appropriately would show the level of variability?

A) Pareto chart
B) Histogram
C) Scatterplot
D) Check sheet



3. A supplier has decided to improve its forecast accuracy by reducing the information lead time from the retailer. Which of the following actions would be most appropriate to achieve the desired result?

A) Eliminating sales and promotions
B) Decentralizing demand information
C) Reducing its quoted lead time
D) Utilizing electronic data interchange



4. Which of the following activities is critical to successful synchronization of supply and demand throughout a supply chain?

A) Sharing demand information
B) Placing large orders to obtain lower prices
C) Reducing the number of deliveries
D) Maintaining increased inventories



5. Which of the following actions is most likely to improve the cash-to-cash cycle time?

A) Find suppliers with lower total cost of ownership (TCO)
B) Implement vendor-managed inventory (VMI) with key suppliers
C) Implement vendor-managed inventory (VMI) with key customers
D) Establish targeted promotions for the most profitable market segments