1. Which of the following tools would help a team of operators to prioritize probable causes of equipment failures?

A) Brainstorming
B) Control chart
C) Pareto chart
D) Process flowchart



2. Which of the following benefits is most likely to be achieved with private warehousing?

A) Control of warehouse operations
B) Economies of scale
C) Range of services
D) Lower operating costs



3. Which of the following Supply Chain Operations Reference (SCOR) model performance metrics would be most appropriate for an organization with the supply chain capability to align its strategy with changes in the marketplace?

A) Perfect order fulfillment
B) Order fulfillment cycle time
C) Supply chain management cost
D) Upside supply chain flexibility



4. Which of the following activities is included in the source process of the Supply Chain Operations Reference (SCOR) model?

A) Managing warehouses
B) Managing inventory
C) Scheduling production
D) Aligning functional plans



5. Which of the following parties would a company most likely engage to ensure goods purchased from an overseas company clear customs more quickly?

A) Non-vessel-operating common carrier (NVOCC)
B) Consolidator
C) Shipping association
D) Freight forwarder