1. While preparing a business case, an experienced business analyst faces difficulty in deciding which of three different solution options to recommend. The senior vice president (SVP) who requested the business case favors an outsourced solution; however, an analysis favors a custom-developed solution, either but internally or using contract labor. To prepare the recommendation, what should the business analyst do?

A) C. Review the stakeholder analysis
B) B. Recommend the SVPâ??s choice, as it is most likely to be adopted.
C) A. Perform solution evaluation.
D) D. Formulate a weighted-ranking matrix.



2. A business analyst has been asA2:A27ked to investigate a problem. This investigation will provide input towards developing a business case. The business analyst wants to first understand the companyâ??s current business processes. Which technique should the business analyst use?

A) D. User stories
B) A. MoSCoW
C) C. Observation
D) B. RACI matrix



3. The software developers have delivered a completed solution. The quality assurance team has passed the solution. What should the business analyst do next?

A) D. Conduct user acceptance testing.
B) B. Conduct performance testing.
C) A. Evaluate the solution against the project charter.
D) C. Evaluate the solution with the sponsor(s)



4. A stakeholder has rejected a projectâ??s deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline. What is the best approach to resolve this issue?

A) C. Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.
B) B. Meet with the customer can apologize for misunderstanding the businessâ??s need.
C) A. Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.
D) D. Suggest re-estimating the requirement and following the change control process.



5. During validation of a project solution, the business analyst discovers that a requirement has been altered. Instead of placing the company logo in the upper-left corner of the window, it is displayed in the upper-right corner. When the business analyst asks the developer about the change, the developer says that one of the stakeholders asked directly for the change. Which correct action should the business analyst take?

A) B. Follow the change control process as defined in the business analysis plan.
B) C. Discuss the change in the next stakeholder meeting.
C) A. Confront the stakeholder that requested the change.
D) D. Ask the developer to correct the logo as stated in the requirement.