1. What should you check first if a computer will not start and the fan in the power supply will not turn?

A) A. The voltages coming out of the power supply
B) B. The motherboard power connector
C) C. The power coming into the power supply
D) D. The power switch



2. A technician is troubleshooting a desktop PC. When the power button is pressed, the fan momentarily spins and the PC does not boot. Which of the following components is MOST likely the problem?

A) A. CPU
B) B. CMOS battery
C) C. RAM
D) D. Power supply



3. A user reports that the mobile device in use has a very dim display. Which of the following is a possible solution for this issue?

A) A. Perform a soft reset
B) B. Adjust configurations/settings
C) C. Reinstall the OS
D) D. Replace the power cord



4. A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to easily solve the problem?

A) A. Reseat the drive cable in the array.
B) B. Replace the RAID controller.
C) C. Replace the faulty drive in the array.
D) D. Reinstall the RAID drivers.



5. A technician has set a laptop display to a resolution that was not supported and now cannot see the desktop. Which of the following diagnostic options would the technician choose to correct the issue?

A) A. VGA mode
B) B. Driver rollback
C) C. Restore from backup
D) D. Recovery console