1. Which of the following wireless standards operates at 5 GHz and has a maximum speed of 54 Mbps?
A) A. 802.11a B) B. 802.11b C) C. 802.11g D) D. 802.11n
2. Ann, a user, brings her laptop in and reports that it is no longer charging. Additionally, the laptop can no longer stay powered on even when plugged in. Which of the following hardware components is MOST likely in need of replacement?
A) A. Hard drive B) B. Memory modules C) C. System fan D) D. Wireless card E) E. System board
3. Joe, a user, has a new slim profile laptop and is in need of additional USB ports. He has also requested FireWire connection capabilities which his laptop does not provide. Which of the following would BEST fit the specifications Joe has provided?
A) A. A docking station B) B. An external USB hub C) C. A USB to FireWire converter D) D. A cable lock
4. Ann is cleaning the printer pickup rollers and spills the cleaning fluid on her leg. In which of the following would she find the proper way to cleanup the spill?
A) A. Inventory spreadsheet B) B. MSDS C) C. Project management plan D) D. EULA
5. Which of the following is the MAXIMUM number of unique IP addresses on an IPv4 Class A network?
A) A. 254 B) B. 65 Thousand C) C. 16.3 Million D) D. 340 Trillion
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